Frequently Asked Questions
Answers to help you explore THABAT products and review order, shipping and returns information.
What can I explore at THABAT?
The collection includes individual fragrances, perfume boxes, scented oud and bakhoor. Start with the shop page and review the details of the product that interests you.
What does the THABAT Box contain?
The THABAT Box includes H7, A8, M4 and D3 in four 100 ml bottles, with packaging and a standard thank-you card. Review the contents of any other box separately.
How do I choose a fragrance?
Begin with a character you enjoy, such as woody, floral, warm or sweet, then compare the listed notes. The fragrance selection guide can help you organise the comparison.
Can I choose a fragrance as a gift?
Choose from the fragrances and boxes according to the recipient’s taste. If you are unsure about the scent or contents, ask us about the product before ordering.
How do I check the final price?
Review the final tax-inclusive price, quantity, any applied discount, shipping and checkout total. The base product price alone is not the final order amount.
Does the store serve the UAE?
The store accepts orders within the UAE. Available delivery options depend on the address and order. See the shipping policy for details.
How long do I have to request a return?
You may request a return within 7 days of receipt, subject to the returns policy requirements for product condition, unopened bottles and the request process.
How do I follow up an order?
Keep your order number and send it with your enquiry to hello@thabat-perfumes.com, or call +971 55 598 4141. Find the details on the contact page.
