Returns and Refunds

Return and Refund Policy

This policy applies to orders placed while this version is published and does not change the terms that applied to earlier orders.

You may request a return within 7 days of receiving the product, provided that it is unused, all bottles remain unopened with their seals intact, and all box components and the packaging needed for the return are included.

For a voluntary return, the customer pays the actual cost of the return shipping service. We do not charge a restocking fee.

If you receive an incorrect, damaged, or defective product, contact us at hello@thabat-perfumes.com with your order number and a description of the issue. THABAT PERFUMES will review the issue and determine the appropriate remedy without charging you the shipping cost necessary to address a covered store error or covered damage.

Returned products are inspected when received. After a return is accepted, the amount due is returned to the original payment method according to the payment provider's actual processing.

This policy does not limit your statutory consumer rights.