Privacy Policy and Confidentiality of Information

The Thabat team welcomes you and thanks you for your trust. We are fully aware of your rights as a user and strive to protect your personal information in accordance with our established privacy and confidentiality mechanisms.

Accordingly, we outline the Privacy Policy governing how your information is handled below:

I. Information We Collect and Retain

1. Personal Information: User location, phone number, and email address.
2. Login Credentials: Username, password, email, and the security question/answer for password recovery.
3. Cookies: Due to the nature of electronic platforms, cookies may be used for technical purposes to facilitate and improve the interaction between the store and the user.

II. Do We Share This Information?

1. Naturally, we strive to retain this information to preserve user privacy. It is only kept to improve the quality of the online store and facilitate transactions between us and the user.
2. As a general rule, this information is only accessible by Thabat staff; it will not be published or broadcast to third parties.
3. In our effort to maintain safety, if any irregular or illegal activity is observed by a user, we may report it to the competent authorities after consultation with our legal counsel.

III. How Secure is Your Information?

1. We are committed to the confidentiality and privacy of our users and will not violate these rules. However, since 100% security cannot be guaranteed over the internet, we note the following:We strive to protect all user information and ensure no unauthorized access occurs in violation of this policy.Information is protected via specific servers secured by electronic protection systems (Software/Firewalls).Given that the internet can be susceptible to breaches or viruses, we advise users to keep their account details strictly confidential and not disclose highly sensitive information.

IV. Third-Party Involvement

This section defines the privacy policy regarding cases where a third party is involved, such as marketers, technical service providers, consumers, or any other party linked to the relationship.

V. Rules and Provisions of Use

All obligations of Thabat and its users, as well as all rights arising from the relationship between the consumer and the store, are contained herein. These rules constitute the "Privacy Policy and Confidentiality of Information" derived from the agreement between the user and Thabat regarding their legal relationship. This policy is designed to ensure the credibility and trust we aim to provide to our users.

VI. Order Cancellation

The store reserves the right to cancel an order and refund the full amount paid by the customer in the event that products are unavailable or if a technical issue occurs.